Support Centre

Downloads

Tools, manuals and quick-start sheets. Tick what you need and we email it to you.

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Software

Tools for Windows and Mac.

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  • Configures the modem and the network. Windows & Mac · 14 MB Request
  • Calls from your computer, with your home number. Windows & Mac · 22 MB Request
  • Speed and connection checks. Windows & Mac · 8 MB Request

Manuals

The full guides, as PDFs.

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  • Setup and configuration. PDF · 2.4 MB Request
  • Every feature of your home phone. PDF · 1.8 MB Request
  • Installation and features. PDF · 3.1 MB Request
  • Whole-home mesh, step by step. PDF · 2.0 MB Request

Quick start

One page each.

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  • Online in five minutes. PDF · 1 page Request
  • VoiceDirect® in minutes. PDF · 1 page Request
  • Connect and activate. PDF · 1 page Request

1 file pickedWe send it by email, usually the same day.

Request by email

Rather talk to a person?

We pick up 24 hours a day, from Coquitlam.