Info@netlayers.ca (888) 620-1020
Support Centre

Set it up

Internet, phone and TV, four steps each. Tick them off as you go.

The white Hitron CODA-4582 modem standing beside its coiled power cord, on a blue ground

Internet

Up and running in minutes.

0 of 4 done

The white Hitron CODA-4582 modem, seen from the front at a slight angle, on a dark ground
  1. Connect the modem Coax or ethernet in, then power.
  2. Wait for the lights Two to three minutes. Power and internet go solid.
  3. Connect your devices The Wi-Fi name and password are on the label, or use a cable.
  4. Test it Open a browser and visit any site.

Stuck? Fix a problem.

Phone

VoiceDirect® home phone, calling in minutes.

0 of 4 done

A black desk phone with a corded handset on a wooden desk
  1. Connect the adapter VoIP adapter into the router, with the cable provided.
  2. Plug in the phone Into the phone port on the adapter.
  3. Wait for a dial tone One to two minutes while it registers.
  4. Make a test call Dial any number.

Stuck? Fix a problem.

TV

250+ channels in minutes.

0 of 4 done

A hand holding a TV remote control in a living room
  1. Connect the box HDMI to the TV, then power.
  2. Connect to your network Ethernet to the router, or Wi-Fi on screen.
  3. Switch input and activate Pick the HDMI input and follow the steps on screen.
  4. Start watching Channels and on-demand are ready.

Stuck? Fix a problem.

Rather talk to a person?

We pick up 24 hours a day, from Coquitlam.

(888) 620‑1020 Email us